I like order, structure, predictability, and while I can’t always have all of those things with my illness, there’s a certain amount that I do expect during the workday. But that day, suddenly, it was the opposite of all of those things, now I had a choice: sit here and complain about it or implement a technique I’d been learning in a professional development course. I already knew the first one wasn’t going to work, so I might as well try the second. What I didn’t expect was how amazingly effective it was going to be.